Memorial Medical Center

2450 S. Telshor Blvd.
Las Cruces, NM 88011

Administrative Contact
Paul Herzog, CEO
(575) 522-8641

Agency Telephone Numbers

Administrative
(575) 522-8641
FAX
(575) 521-5013
Toll Free
(800) 829-8641

Mission Statement
It is the mission of Memorial Medical Center to treat our community with compassion and respect.

Governed By
Volunteer Board of Directors.

Administrative Office Travel Instructions
2450 S. Telshor Blvd. is located north of University and south of Missouri. It is on a bus line.

Administrative Hours
M - F: 8 am - 5 pm

Administrative Overview
Memorial Medical Center is a full-service, JCAHO accredited, acute care, community not-for-profit, teaching medical center serving Southern New Mexico. Over 180,000 people depend on MMC for specialized care.

Agency Sites

MEMORIAL MEDICAL CENTER - MAIN CAMPUS
2450 S. Telshor Blvd.
Las Cruces, NM 88011
Administrative (575) 522-8641

MEMORIAL MEDICAL CENTER - HERITAGE PROGRAM FOR SENIOR ADULTS
2450 S. Telshor Blvd.
Las Cruces, NM 88011
Administrative (575) 556-5910

MEMORIAL MEDICAL CENTER - HEALTHPLEX
2735 Northrise Dr.
Las Cruces, NM 88012
Administrative (575) 532-4300

MEMORIAL MEDICAL CENTER - HOME HEALTH SERVICES, MEDICARE CERTIFIED
840 N. Telshor, Ste. G
Las Cruces, NM 88011
Administrative (575) 556-6500

MEMORIAL IKARD CANCER TREATMENT CENTER 2450 S. Telshor Blvd.
Las Cruces, NM 88011
Administrative (575) 556-5800 or (866) 954-8944

UNIVERSITY OF NEW MEXIO CANCER CENTER SOUTH 2530 S. Telshor Blvd., Ste. 201
Las Cruces, NM 88011
Administrative (575) 521-1554

MEMORIAL FAMILY MEDICINE CENTER 2450 S. Telshor Blvd.
Las Cruces, NM 88011
Administrative (575) 521-5370

BONE AND JOINT CENTER OF SOUTHERN NEW MEXICO 2530 S. Telshor Blvd., Ste. 107
Las Cruces, NM 88011
Administrative (575) 556-6440

MEMORIAL MEDICAL CENTER - FIRST STEP CLINICS
390 Calle Allegra
Las Cruces, NM 88011
Women's Health (575) 556-8175
Pediatrics (575) 556-8200

Search Terms (AIRS Taxonomy)
Mental Health Services
Rehabilitation Services
Home Health Care
Health Education
Health Care

Agency Services

PROMPT CARE
AGE RANGE	All ages accepted.
DESCRIPTION	The patient will initially be signed in by the Admissions staff. The patient will be asked to pay the co-pay or leave a down payment for the services being received. They will make your paperwork available to the clinical staff. You will be called back to the vital signs room. The vitals will be taken and you will be escorted to an exam room if one is available or be asked to wait in the lobby for the next available room when your turn comes up. Once back into a room the nursing staff will recheck your vital signs if the initial set were abnormal. A provider (either doctor or nurse practitioner) will come in, examine you, run any tests that are needed, provide medications if necessary, etc., and explain the results of any available tests. You will be discharged with any pertinent information which will, at a minimum, include your discharge instructions. There are times where the needed care for your condition can not be properly managed in the Prompt Care setting. In that event you will be referred to the Emergency Department. This department is associated with Prompt Care and Memorial Medical Center.
ELIGIBILITY	Everybody who wants to can come. There will be a co-pay requirement and some conditions are not appropriate for Prompt Care.
FEES	Whatever portion that is not covered at the time the visit is completed and that your insurance does not cover will be billed to you.
APPLICATION	The procedure for accessing Prompt Care is a walk-in service.
LANGUAGES	English and Spanish.
MEMORIAL OUT PATIENT REHABILITATION CENTER
AGE RANGE	All ages.
DESCRIPTION	Must be referred by a physician. Accepts all major insurance including Medicaid/Salud. Patients will not be refused treatment due to inability to pay.
ELIGIBILITY	Referral by physician/ primary care provider.
FEES	All major insurance accepted including Medicare/Medicaid/Salud. Patients will not be refused treatment due to inability to pay.
HOURS	M-F: 8 AM - 5 PM
APPLICATION	Must be referred by a physician.
LANGUAGES	English and Spanish.
ORTHOPEDIC SURGERY CENTER
AGE RANGE	All ages
DESCRIPTION	Elective surgery performed; must pay 50% of the physician’s charge before surgery. Insurance prior authorization required before surgery can be scheduled.
ELIGIBILITY	No exclusions.
FEES	Set fees
HOURS	M-Th.: 8 AM - 5 PM
APPLICATION	Referral from primary care provider, Emergency Department, or Prompt Care to practice for specific orthopedic complaint or problem. This is not a primary care practice.
LANGUAGES	English and Spanish
FAMILY PRACTICE CENTER
AGE RANGE	All ages.
DESCRIPTION	Family focused health care provider. Delivering care to pediatric, adolescent, adult, and geriatric populations. Obstetric services also provided.
ELIGIBILITY	No exclusions.
FEES	We accept all insurance plans and Medicaid/Medicare. We will file insurance for patient. However, the patient is expected to pay co-payments and deductibles in full at each visit.
HOURS	Monday, Tuesday, Thursday, Friday 8 AM - 5 PM; Wednesday 1 AM - 5 PM.
APPLICATION	Call for initial appointment
LANGUAGES	English and Spanish.
FIRST STEP WOMEN'S HEALTH
DESCRIPTION	Provided to women in Las Cruces and surrounding communities.
ELIGIBILITY	No exclusions.
FEES	Set fees.
HOURS	M-F: 8 AM - 5 PM
APPLICATION	Open to all.
LANGUAGES	English and Spanish.
FIRST STEP PEDIATRICS
AGE RANGE	0-18 years.
DESCRIPTION	A physician practice that provides healthcare to children from 0-18 years of age. The program provides primary care services to all children, regardless of their ability to pay, and accepts most insurance plans. First Step Pediatrics is staffed by pediatricians, and support staff including RN's, LPN's, Certified Nursing Assistants, and office staff.
ELIGIBILITY	Eligible to all regardless of ability to pay.
FEES	Sliding scale.
HOURS	M-F: 8 AM - 5 PM
APPLICATION	No exclusions.
MEMORIAL IKARD CANCER TREATMENT CENTER
AGE RANGE	All adult (18 and over) cancer patients may be radiation therapy candidates.
DESCRIPTION	Full service radiation oncology center.
HOURS	8 AM - 5 PM
APPLICATION	No exclusion.
LANGUAGES	English and Spanish
HEALTHPLEX OUT PATIENT SURGERY, LAB, ENDOSCOPY (GI LAB) AND IMAGING
DESCRIPTION	Adult and pediatric, imaging, lab, endoscopy.
ELIGIBILITY	Must have referral.
FEES	Set fees, but will not turn anyone away.
HOURS	M-F: Lab 7 AM - 6 PM; Surgery 6 AM - 4 PM
APPLICATION	Referral and prescription.
MEDICARE CERTIFIED HOME HEALTH AGENCY
DESCRIPTION	Provides medical services in patient's homes.
ELIGIBILITY	Services must be medically necessary, prescribed by a physician and Medicare beneficiaries must be home bound.
FEES	Covered by most insurance, will work with private pay patients.
APPLICATION	Must have a physician's order for medical services at home.
MEMORIAL MEDICAL CENTER HEALTH EDUCATION HEALTH EDUCATION CE
DESCRIPTION	Provided to individuals and groups. Programs include Childbirth Education, Lactation Program, Diabetes Education and Cardiac Education.
ELIGIBILITY	No restrictions.
COMPREHENSIVE HOSPITAL SERVICES
AGE RANGE	All ages.
DESCRIPTION	Provides all services of a full service acute care hospital health care center. In addition to the 286 bed hospital, there are a number of specialized facilities on the main campus - including the Ambulatory Care Center, Family Practice Center, First Step Women's Health, First Step Pediatric Center, Memorial Ikard Cancer Treatment Center, and Prompt Care. Off-campus services include Memorial HealthPlex as well as the Orthopedic Center, Outpatient Rehab, Home Health, Memorial Women's Wellness Center and Memorial Midwifery Center.
ELIGIBILITY	See application procedure.
FEES	Fees are charged for all services. Memorial Medical Center takes private health insurance, Medicare, and Medicaid. The hospital also has access to Dona Ana County Indigent Funds for residents of Dona Ana County.
HOURS	24 hours/ 7 days a week
APPLICATION	Patients are admitted to the hospital based on the referral of an admitting physician. Patients are not denied admission based on their ability to pay.
LANGUAGES	English and Spanish
Report date: 2/9/08