Aging and Long-Term Services Department, New Mexico 2407 W. Picacho, Suite B-2 Las Cruces, NM 88007 Web site: www.nmaging.state.nm.us Administrative Contact Mollie Wallsteadt Regional Coordinator (575) 647-2023 Governed By State of New Mexico Mission Statement To achieve the highest quality of life for older adults and their families by enhancing autonomy, health, economic well-being, community involvement and personal responsibility. Agency Telephone Numbers Administrative: (575) 647-2023 FAX: (575) 647-2062 Toll Free: (800) 762-8690 Resource Center: (800) 432-2080 Administrative Hours M-F: 8 AM -5 PM Administrative Overview Approximately 275 employees with three offices statewide. The main office is in Santa Fe, and there are satellite offices in Albuquerque and Las Cruces. Agency Sites 1015 Tijeras Ave., Suite 200 Albuquerque, NM 87102 (575) 222-4500 2550 Cerrillos Rd Santa Fe, NM 87575 (575) 476-4799 2407 W. Picacho, Suite B-2 Las Cruces, NM 88007 (575) 647-2023 Search Terms (AIRS Taxonomy) Social Security Retirement Benefits Senior Community Service Employment Programs Mentoring Programs Medicare Medi-Cal/Medicaid Health Insurance Counseling Adult Residential Facilities Complaints Adult Protective Intervention/Investigation Agency Services SENIOR EMPLOYMENT | AGE RANGE | Age 55 and older | | DESCRIPTION | Provides subsidized employment to low income seniors 55 years and older. The goal is for participants to gain job skills and regular employment. | | FEES | No fee | | HOURS | M-F: 8 AM - 12 NOON. Call first | | APPLICATION | Candidates need to make an appointment. At the appointment, they need the following documentation: proof of citizenship, age, picture identification, proof of residency, and income for 12 months. | | LANGUAGES | English. Spanish available | HEALTH INSURANCE ASSISTANCE (HIBAC) | | AGE RANGE | Age 65 and older | | DESCRIPTION | Helps seniors and others access health insurance and other benefits - Medicare and Supplements, Medicaid, Veterans' benefits, food stamps, Social Security and SSI, utility assistance, telephone assistance. Provides outreach and educational presentations. Helps beneficiaries and representatives understand Medicare payments made on their behalf. Identifies, investigates and reports fraud, abuse and misuse of Medicare and Medicaid funds. | | ELIGIBILITY | All | | FEES | No fee. | | HOURS | M-F: 8 AM - 5 PM | | APPLICATION | Call for assistance. | | LANGUAGES | English. Spanish available. | | AGE RANGE | No age range. Anyone who is in a long term care facility qualifies.> | | DESCRIPTION | Advocates for the rights of residents in nursing facilities and assisted living facilities. Investigates and resolves complaints.> Maintains a network of trained volunteers and staff throughout the state. Provides information and referral regarding long term care programs and services. Advocates improvements in state and federal laws and regulations. Identifies and seeks to remedy gaps in facility, government or community services. | | ELIGIBILITY | Applies to residents in long term care facilities. Anyone can register a complaint or seek complaint investigation and resolution. | | FEES | No fee | | HOURS | M-F: 8 AM - 5 PM | | APPLICATION | Call office to register a complaint or request assistance. | | LANGUAGES | English. Spanish available. | SENIOR MENTOR PROGRAM | | AGE RANGE | Age 55 and older | | DESCRIPTION | Matches volunteers age 55 and older with younger adults as they enter the workforce. | | ELIGIBILITY | TANF recipients and others; all ages. | | FEE | No fee | | HOURS | 8 AM - 5 PM | | APPLICATION | Call for interview appointment. | | LANGUAGES | English. Spanish available. | |